Get directions


Home / Terms and Conditions

Delivery and Pick Up

  • We are open everyday, you can pick up your items any time you want during business hours.


  • Delivery is done through Bungii. The Uber of delivery. It is your responsibility to arrange the pick up with Bungii. We are not responsible for any damages that occur during the delivery process. Contact Bungii for any damaged items because of them. All items moved using Bungii are fully insured by them and they can reimburse you for the damaged items.


  • If your purchase is eligible for free delivery, you will need to give accurate information for a smooth delivery. If the delivery is missed due to customer’s fault, a charge will occur to re-deliver the item.

Returns and Exchanges

All of our sales are final. No Refunds will be accepted. However, returns and exchanges are always up the seller’s discretion, in that case, the following apply:


  • Items returned or exchanged must not have any stains, damages, odors, scuffs, scratches and must have the plastic wrap with it.


  • Exchanges have to be of equal value or more, the remaining balance is due upon completing the purchase.


  • A 10% restocking fee will apply.


  • Customer should provide the receipt to process the return or exchange. Returns will not be accepted without a receipt.


We accept layaways, but the following conditions apply:


  • A minimum deposit of $150 or half the value of the desired item.


  • An item will be held for no longer two (2) weeks.


  • All layaways are refundable, however a 20% fee will apply on the refunded amount.



  • All closeout mattresses are sold As-Is. There is absolutely no returns on closeout mattress. It is the customer's responsibility to fully inspect the mattress and making sure it is to their liking before the mattress leaves the store.


  •  All re-builder mattresses are sold As-Is. The manufacturer does NOT provide a warranty to maintain a low price.


  • All BedTech mattresses have a 10-year warranty. Please refer to their terms and conditions for more information.


Shop at Our Store


Beds & Frames



Zz Mattress Outlet

1300 Indian Trail Lilburn RD STE 109

Norcross, GA 30093

Contact Us



Find us on social media

Privacy Policy


Store Hours

Mon - Sat: 10 am - 8 pm

Sun: 12 pm - 6 pm

Copyright © 2019 Zz Mattress Outlet. All Rights Reserved.